Webex VDI available for download.Optimization for Microsoft Teams | Citrix Virtual Apps and Desktops 7
Teams for vdi install –
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Microsoft Teams on Azure Virtual Desktop – Azure | Microsoft Docs.
They will not, however, go back to running the full client in the virtual desktop because the GPO has set Microsoft Teams to offload audio and video to the client. Those users will instead run in fallback mode. A user can check if Microsoft Teams is running in optimized mode, fallback mode, or natively no optimization in the virtual desktop.
Audio and video quality may be reduced. Talk to your IT admin. If you enable the optimization GPO in the virtual desktop, these clients, although not officially supported, will begin implementing offload. The bugs we found in these clients during beta testing are fixed in Horizon Client for Windows version or later for Horizon 8 or Horizon Client for Windows 5.
VMware strongly recommends using the officially supported versions. For beta testing, VMware published the Horizon Client beta installer for Mac via the beta portal that supports optimization.
VMware recommends that you use the officially supported version, Horizon Client or later for Mac, to get the latest functionality and bug fixes for the Mac client. Similarly, VMware published a beta version of Horizon Client for Linux that supports optimization via the beta portal. VMware recommends using the officially supported version, Horizon Client or later for Linux, to get the latest functionality and bug fixes for the Linux client.
The ports described on that page are required to be opened on the client device. Note : The usual Horizon ports are also required, as detailed in the following documents:.
Some organizations might require that the process name of the Teams Optimization Pack be added to a firewall allowlist, to allow communication to the Microsoft Teams Cloud server. The process name is vmware-remotemks. This is a Microsoft restriction. In certain low-powered clients, users may want to turn off software acoustic echo cancellation to reduce CPU usage.
In most cases, VMware recommends using the default configuration, which is designed for optimal audio experience. But if you are having issues with echo, software acoustic echo cancellation can be configured by using a GPO on the Horizon Agent or by setting a registry key on the Horizon Client. Note that this configuration is only supported on Windows Clients.
After setting this policy, you must log out of the Horizon desktop for the GPO policies to take effect. This configuration can also be applied on the Horizon Client for Windows device by setting the following registry key:. To troubleshoot, start by checking whether Microsoft Teams launched in optimized mode and whether the correct local client device names are being picked up.
If so, you can check whether the Microsoft Teams redirection plugin has been installed and check the logs to verify that optimization has been enabled. Procedures for these tasks are described in the following sections:. Figure 9: Version Box for Microsoft Teams. If the registry key is not set, follow the installation guidance for Horizon Agent, as described in Horizon Agent Installation and Configuration.
Also note that you need to log out of the Horizon desktop for the GPO policies to be applied. In the virtual desktop, restart Microsoft Teams to ensure that the correct settings have been applied by the Microsoft Teams client. We have seen issues in Microsoft Teams where incorrect flags get applied. Restarting Teams ensures that the correct flags are pulled in and applied. Quit the Microsoft Teams application. This will force Microsoft Teams to reload its cache, which may have contained outdated values related to the environment.
To ensure that Microsoft is not detecting a conflicting Citrix Agent installation on the desktop, review the Microsoft logs. Instructions for collecting Microsoft logs are provided in the Microsoft documentation topic Use log files to monitor and troubleshoot Microsoft Teams.
In Microsoft Teams, click the ellipsis points … next to your profile picture at the top, and then select Settings and go to the Devices section. Under Audio devices , you should see the local headset names in the Speakers and Microphone drop-down lists. Figure Device Settings for Microsoft Teams. If you see the local device names in the Microsoft Teams device settings, then Microsoft Teams optimization has been enabled in your environment.
Check if html5Server. If you do not see html5server. If you still do not see html5server. If you see that html5server. Similarly, if you are using a. Otherwise, html5server will not work as expected. With a profile caching manager, the appropriate user-specific information is cached during the user session.
For example, the user-specific information includes, user data, profile, and settings. Synchronize the data in these two folders:. Exclude the files and directories from the Microsoft Teams caching folder as described in the Microsoft documentation.
This action helps you to reduce the user caching size to further optimize your non-persistent setup. In this scenario, the end user uses Microsoft Teams in one location at a time. In a common virtual desktop deployment, each user is assigned to one desktop, and Microsoft Teams is deployed in the virtual desktop as one application.
We recommend enabling the Citrix Profile container and redirecting the per-user directories listed in Per-user installer into the container. List all the per-user directories into this configuration.
For a complete list of verified endpoints, see Thin Clients. For more information, see Prerequisites to install Citrix Workspace app.
After the update is complete, restart the Session. Root permission is required. Citrix Viewer app requires access to macOS Security and Privacy preferences for screen sharing to work. If you want to disable Microsoft Teams optimization, run this command in a terminal and restart the Citrix Workspace app:. This section provides recommendations and guidance to estimate how many users or virtual machines VMs can be supported on a single physical host.
The idea is to find out how many users or VMs can be ran on a single piece of hardware running a major hypervisor. This section includes guidance to estimate SSS. Note that the guidance is high level and might not necessarily be specific to your unique situation or environment. Citrix recommends using this guidance and these simple rules to quickly estimate SSS only. However, Citrix recommends using Login VSI or the load testing tool of your choice to validate results, especially before purchasing hardware or making any financial decisions.
To enable optimization for Microsoft Teams, use the Manage console policy described in the Microsoft Teams redirection policy. This policy is ON by default. In addition to this policy being enabled, HDX checks to verify that the version of the Citrix Workspace app is at least the minimum required version.
Microsoft Teams reads the key to load in VDI mode. Loading the API is the first step toward redirection. Exit Microsoft Teams by right-clicking the notification area icon and restarting.
Microsoft Teams relies on Media Processor servers in Microsoft for meetings or multiparty calls. So the network health between the peer and the Microsoft cloud determines the performance of the call. Please refer to Microsoft network connectivity principles for detailed guidelines around network planning. We recommend evaluating your environment to identify any risks and requirements that can influence your overall cloud voice and video deployment.
For support information, see Support. The manner in which this is accomplished will vary depending on the VPN product and machine platform used but most VPN solutions will allow some simple configuration of policy to apply this logic. For more information on VPN platform-specific split tunnel guidance, see this Microsoft article.
Citrix minimum recommendations per user are:. About performance, encoding is more expensive than decoding for CPU use at the client machine. You can hardcode the maximum encoding resolution in the Citrix Workspace app for Linux and Windows. See Encoder performance estimator and Optimization for Microsoft Teams. If you configure an explicit proxy server in the VDA and route connections to localhost through a proxy, redirection fails. If not, optimization fails. If the branch office is configured to access the internet through a proxy, these versions support proxy servers:.
If DNS requests are unsuccessful, P2P calls with outside users and conference calls media establishment fails. This support means that the endpoint must be able to perform DNS resolutions.
Consider a scenario where there is no direct path between the two peers or between a peer and a conference server and you are joining a multi-party call or meeting. The HdxRtcEngine. These ranges include both Transport Relays and media processors, front-ended by an Azure Load Balancer.
Call quality depends on the underlying network protocol. Meetings fail. Use this architecture diagram as a visual reference for the call flow sequence. The corresponding steps are indicated in the diagram. Citrix media engine and Teams. With Direct Routing, you connect your own supported session border controller to the Microsoft Phone System directly without any additional on-premises software. Call queues, transfer, forward, hold, mute, and resume a call are supported.
Starting with version , Citrix Workspace app supports dynamic emergency calling. The notification is provided based on the current location of the Citrix Workspace app that runs on the endpoint, instead of the Microsoft Teams client that runs on the VDA. To enable dynamic emergency calling, the administrator must use the Microsoft Teams Admin Center and configure the following to create a network or emergency location map:. When users start an optimized call using the Microsoft Teams client for the first time, they might notice a warning with the Windows firewall settings.
The warning asks for users to allow communication for HdxTeams. You can apply more restrictive rules if you want. You can deploy Microsoft Teams and Skype for Business side by side as two separate solutions with overlapping capabilities. For more information, see Understand Microsoft Teams and Skype for Business coexistence and interoperability. Examples include island modes and Skype for Business with Microsoft Teams collaboration.
Also, Skype for Business with Microsoft Teams collaboration and meetings. Peripheral access can be granted only to a single application at the time. For example, webcam access by the RealTime Media Engine during a call locks the imaging device during a call. When the device is released, it becomes available for Microsoft Teams. Optimal audio and video quality require a network connection to the Microsoft cloud that has low latency, low jitter, and low packet loss.
Backhauling of Microsoft Teams audio-video RTP traffic from Citrix Workspace app users at branch office locations to a data center before going to the internet can add excessive latency. It might also cause congestion on WAN links. This use is to identify, categorize, and steer Microsoft Teams traffic. Business broadband internet connections in many areas suffer from intermittent packet loss, periods of excessive jitter, and outages.
You can use multiple meetings or chat windows for Microsoft Teams in Windows. This feature is supported with Citrix Workspace app for Windows Microsoft Teams supports Gallery , Large gallery , and Together mode layouts. Microsoft Teams displays a 2×2 grid with video streams of four participants known as Gallery. In this case, Microsoft Teams sends four video streams to the client device for decoding.
When more than four participants share video, only the last four most active speakers appear on the screen. Microsoft Teams also provides the large gallery view with a grid up to 7×7.
As a result, the Microsoft Teams conference server composites a single video feed and sends it to the client device for decoding, resulting in lower CPU consumption. Lastly, Microsoft Teams supports Together mode , which is part of the new meeting experience.
Using AI segmentation technology to digitally place participants in a shared background, Microsoft Teams puts all participants in the same auditorium. The user can control these modes during a conference call by selecting Gallery , Large gallery , or Together mode layouts in the ellipses menu. Microsoft Teams relies on video-based screen sharing VBSS , effectively encoding the desktop being shared with video codecs like H and creating a high-definition stream.
With HDX optimization, incoming screen sharing is treated as a video stream. Starting from Citrix Workspace app or higher for Windows, Linux or Mac, users can share their screens and video camera simultaneously. Instead, the screen sharing video feed shows. The peer must then manually resume the camera sharing. In that case, other peers can still see your webcam and content and navigate back and forth to review other slides.
In this scenario, the slides are rendered on the VDA. Outgoing screen sharing is also optimized and offloaded to Citrix Workspace app. Set specific permission in Citrix Workspace app for Mac to enable screen sharing.
For more information, see System Requirements. Citrix Workspace app minimum version is required. Starting with Citrix Workspace app for Windows To share a specific app:.
Compatibility with app protection The screen sharing of a specific app is compatible with the app protection feature in HDX optimized Microsoft Teams. You can only select the Window option to share any open app. This feature is supported in the following versions of Citrix Workspace app there is no dependency on the VDA version or Operative System, single session or multisession :.
You can request control during a Microsoft Teams call when a participant is sharing the screen. Once you have control, you can make selections, edits, or other keyboard and mouse activities to the shared screen. To take control when a screen is being shared, click Request control button in the Microsoft Teams UI. AI and Machine Learning. Microsoft Mechanics. Healthcare and Life Sciences. Small and Medium Business.
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Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Sign In. Microsoft Teams on VDI gets more features for calls and meetings. Published Jun 16 AM Multi-Window for VDI Teams users on VDI can now manage Teams calls and meetings in a separate pop-out window, allowing them to use the main Teams client while a call or meeting is in progress.
Requirements: Minimum Teams desktop version required is 1. Learn about the minimum requirement for Multi-Window on Citrix. VMware requires Horizon client and Agent upgrade. Learn about the minimum requirement for Multi-Window on VMware. On the sharing toolbar, select Give control. Select the name of the person to give control to.
To take control back, select Take back control. Take control To take control while another person is sharing, simply: 1. Live Captions and Transcription for VDI Teams users on VDI can now use real-time captions to improve meeting accessibility for participants with hearing impairments, varying levels of language proficiency, or those who may be attending from noisy environments.