DEDICATED HELP DESK
We have a support service that is provided 24 hours a day and 7 days a week. This ensures that our clients operations are running without disruption and downtime.
Our quick response team is always ready for deployment either on-site or online to immediately trouble-shoot systems or repair or replace any failed mechanical component before it affects our clients’ core business processes.
ANNUAL MAINTENANCE CONTRACT
We provides a comprehensive annual maintenance service contracts to ensure that our clients’ critical networks (hardware & software) are always supported. These contracts range from traditional warranty support to maintenance during office hours and 24/7 critical support.
Our AMC Contract helps minimize our clients’ IT issues. It mitigates losses by protecting data, tightening cyber-security, having no downtime and operational disruptions. Overall, our AMC helps our clients reduce their IT costs. have a support service that is provided 24 hours a day and 7 days a week. This ensures that our clients’ operations are running without disruption and downtime.
We managed services allow our clients peace of mind. We take responsibility for maintaining and keeping their IT systems abreast with the current trend to improve operations and cut down on costs. We assign expert resources for each client, depending on the scope of the contract. We either manage the system remotely and/or physically when required.
Our managed services keep our clients’ IT infrastructure efficient and reliable, and no downtime in operations. It saves them the overhead expense of an entire in-house IT team as they only will have to spend a percentage of that amount.
We managed services provide scalability and flexibility to grow in a manner that internal IT teams cannot provide.