Microsoft Office | Office | Nebraska – Question Info

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Click Ok.
 
 

10 Tips to Troubleshoot Microsoft Office Installation Issues – Enable verbose logging

 

Forgot your account details? See I forgot the account I use with Office. Choose the language and bit version you want, and then select Install. If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? Your install is finished when you see the phrase, “You’re all set! Office is installed now” and an animation plays to show you where to find Office applications on your computer.

Select Close. For example depending on your version of Windows, select Start and then scroll to find the app you want to open such as Excel or Word, or type the name of the app in the search box. Can’t find Office after installing? Office might activate automatically.

However, depending on your product you might see the Microsoft Office Activation Wizard. If you need activation help, see Activate Office. If you’re stuck at the Verifying…. On the first installation screen, select Continue to begin the installation process. Review the disk space requirements or change your install location, and then click Install. Note: If you want to only install specific Office apps and not the entire suite, click the Customize button and uncheck the programs you don’t want.

Enter your Mac login password, if prompted, and then click Install Software. This is the password that you use to log in to your Mac. The software begins to install. Click Close when the installation is finished. The What’s New window opens automatically when you launch Word. Click Get Started to start activating. Yes, you can install and use Office for Mac and Office for Mac at the same time. However, we recommend that you uninstall Office for Mac before you install the new version just to prevent any confusion.

Yes, see Install and set up Office on an iPhone or iPad. As soon as you find value 3 or Rolling back package in the setup. There’s frequently more than one value 3 or rolling back package entry. You should focus on the first entry that you find.

Here are some examples of Office installation failures and how we can identify the failure point. In this example, you don’t find a value 3 entry in the setup. The error doesn’t tell you why the installation failed. But it does tell you that the failure occurred during the installation of the ProPlusWW. For example, from the bottom of the MSIb0bc7. LOG, you see the information that resembles the following:.

So this is the verbose MSI log for the Office Outlook MUI component, and the component is from the rollback the installation failure occurred earlier than this rollback. When you find the ProPlus log it’s the biggest one , you see the following information that indicates it’s the ProPlus log:. When you search the log for a value 3 entry, you may not find one, but you may see the following error at the bottom of the log:.

Installer terminated prematurely. Out of memory. Shut down other applications before retrying. This is a known issue about Windows Installer. To fix this issue, install the hotfix. After you install the hotfix and restart, the installation is successful.

You may find the following error:. The error doesn’t tell you why the installation failed, but it does tell you that the failure occurred during the installation of the AccessRWW. Looking through the log files, you may find a log for AccessRWW. HResult: 0x Return value 3. To fix this issue, make sure that the network service is running, and then make sure that the following registry keys are present.

In this next example, you find a value 3 entry in the setup. Verify that you have access to that directory. Not showing message because suppress modal has been set. Title: ‘Setup’, Message: ‘Error When you see a value 3 entry in the setup. In this case, the verbose MSI log just repeated what we found in the setup. In this case, you should consider updating. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.

Details required :. Cancel Submit. Hi Philip, Welcome to Microsoft Community. Kindly click on the following link to run fixit. Thank you. Thanks for your feedback. How satisfied are you with this reply?

 

Office Installation Problem – Microsoft Community.Troubleshoot installing Office

 
Follow the remaining prompts. I removed the above 3 programs. For help activating these editions, see Activate volume editions of Office. So, there cannot be definitive solution for this issue. Solution 4.

 
 

– Microsoft office 2016 installation problem free

 
 

This has been done on Excel to show you as an example. If Add-ins are the root cause, disabling them will resolve the issue. With these workarounds, you can easily fix MS Office issues on Windows Microsoft did fix some issues with the latest Windows 10 update.

It even added lot other features on Office applications. Senior Editor, Content Analyst and a fan of exceptional customer service. John develops and publishes instructional and informational content regarding partition management, Windows hot-fixes, data management and computer troubleshooting. As a tenured data recovery specialist, John shares exceptional insights and blog posts about data loss and data recovery across any storage device.

John passes his free time playing Chess and reading Science Fiction novels. Add Comment. Save my name, email, and website in this browser for the next time I comment. Post Comment. Home Data Recovery Software. Data Recovery Tools. Remo Recover Windows 6. No jargon. Pictures helped. Didn’t match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. To troubleshoot Mac activation issues, see the “Activation” tab on What to try if you can’t install or activate Office for Mac.

Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. To install or check for updates on your Mac, see Check for Office for Mac updates automatically.

To check what the latest update is, see Update history for Office for Mac. The Office apps for Android, iOS iPhone or iPad , or Windows mobile devices are available to download from the app store for your device. For details on how to download Office apps and set them up, select your device from below:.

Set up Office apps and email on Android. Set up Office apps and email on iOS devices. For help with troubleshooting email setup on your phone or tablet, see Troubleshoot email setup on mobile. In most cases you can do basic editing on most of these devices, however if you have a qualifying Office subscription, you get access to the apps’ extra features.

If you discover you can’t make edits to certain documents, see What you can do in the Office apps on an Android, iOS, or Windows mobile device with an Office subscription.

If you can’t find the Office applications after installing Office, or you’re not sure your install worked, see Can’t find Office applications in Windows 10, Windows 8, or Windows 7?

Older versions of add-ins might cause this type of problem. To resolve, first make sure you installed the latest Office update. If the application still isn’t working, try the options in, Why do I get a “stopped working” message when I start my Office application? See What version of Office am I using? For steps to install or reinstall Office , see Install Office For Office , see Install Office If you’re still having trouble installing Office, see Contact Office Support.

We value your feedback. Please let us know if you found any of these solutions helpful by leaving us a comment below. If it didn’t, tell us more about your issue, including any error messages your received and where you were in the install process when you received it.

We’ll use that information to help investigate your issue further. Tip: To help with issues you might encounter when installing Office, download and run the Microsoft Support and Recovery Assistant tool.

Upgrade Office How do I install Office updates? I can’t sign in I forgot my password. Troubleshoot activation failures Deactivate an install. Where do I install Office for Mac? Set up email on an Android Set up email on an iPhone or iPad Set up email on a Windows Phone or tablet Troubleshoot email setup on a mobile device Can’t edit documents using Office apps on mobile. Can’t find Office applications Switched Office plans and now can’t use Office Office “stopped working” message appears Don’t know what product or license I have.

If you’re looking for the steps to download and install the latest version of Office, see Install Office on your PC or Mac. After February 28, you won’t be able to install Office as part of your subscription. See Office will no longer be available for installation with an Office subscription for more details including what the Office admin in your organization can do if you must reinstall Office After February 28, you won’t be able to install Project or Visio as part of your subscription.

See Office will no longer be available for installation with an Office subscription for more details including what the Office admin in your organization can do if you must reinstall the versions of Project or Visio. When you install Office , all the applications that came with your particular Office product is installed at the same time. If you previously installed the bit version of Office on your PC, but decide you now want the bit version, you’ll have to uninstall bit and then reinstall the bit version of Office.

To uninstall the bit version use this easy fix to uninstall Office. If you can’t find Access on your computer even though its included with your Office subscription, try the following in the order listed.

Note: Access can only be installed on computers running Windows 7 or later. You can’t install Access on a Mac. When the update is complete, click Start and look for Access in your list of apps.

If you need to install the bit version, select the PC step-by-step tab and expand the section, “Install or reinstall an Office for business product. If you have problems installing Office, you may need to uninstall it first and then reinstall it. See the section above, For problems while installing Office.

Note: If you’re unable to sign in with your work or school account, you may be signing in to the wrong Office service, see Where to sign in to Office If you don’t see The latest desktop version of Office in the list or Project or Visio if your organization has a plan that includes those applications your admin probably hasn’t assigned an Office license to you. If you’re an admin, see Assign licenses to users in Office for business. For more information, see What Office business product or license do I have?

Not all Office subscription plans come with the fully installed Office applications. See the bottom of the Office for business column for a list of plans that don’t include the Office desktop client.

If your organization has one of these Microsoft plans, the Office admin can switch to a different Office plan or subscription or buy another Office for business subscription for users in an organization who require the full version of Office. If you’re an admin and you aren’t sure what plan you have, follow the steps in What Office for business subscription do I have? For a comparison of plans, see compare small business plans or compare enterprise plans.

If you’re a student or teacher and don’t see an option to install Office, you may be eligible for Office Education, which includes Word, Excel, PowerPoint, and OneNote. Be sure to check the System requirements for Office. For example, you can’t install Office on computers running Windows Vista or Windows XP, or on devices that aren’t running a supported Windows or Mac operating system.

However, you may still be able to use Office Online in your computer’s browser. If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background. Select your subscription from the list in Renew Office for business to see the steps for how to renew it. If you’re on an Microsoft subscription, you will see an upgrade notification in the menu bar of your Office applications or you can update your version manually by signing in to Microsoft See Upgrade to Office using Office for business.

Office up-to-date ensures that you have the latest security updates and fixes. If your admin has given you permission to install updates, see Install Office updates. Tip: You can download and run the Microsoft Support and Recovery Assistant to perform automated tests and recovery actions that help identify and fix sign in problems.

Where you sign in depends on which service you’re using. This is the account that you created or someone in your organization created on your behalf. If you use Office operated by 21Vianet in China , sign in with your work or school username and password at:. If you use Office Germany , sign in with your work or school username and password at:.

For more information about accounts, see Where to sign in to Office or What is my user ID and why do I need it for Office for business? As an Office for business user, you can download Microsoft Support and Recovery Assistant to help you fix activation issues. After completing the installation, the Application Install window will open.

Edge older or Internet Explorer. When the Application Install window appears, you will be asked if you want to install this application. Select Install to continue. If activation failures began after you upgraded to Windows 10, see Office error code 0xFC12 when activating Office.

If prompted, sign in with your work or school account. Under Install status , select Deactivate to deactivate the Office installations you no longer use.

For more information, see Deactivate Office if you see a “limit reached” error. Office recognizes what operating system you’re using so make sure you’re on your Mac when you click Install to begin the install procedure. See Uninstall Office for Mac for instructions on uninstalling the Office apps. To troubleshoot Mac activation issues, see the “Activation” section in What to try if you can’t install or activate Office for Mac. If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements.

When you install Office it’s automatically linked to your Office plan. This means if you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office plan, and then uninstall the version that came with the previous plan. Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office.

If you don’t see The latest desktop version of Office in the list, your admin probably hasn’t assigned an Office license to you. The content of this article is specific to Office installation issues. Try these articles if you’re looking for troubleshooting help for these Office services:. Outlook Help. Skype for Business Help. OneDrive for Business Help. If you’re still having trouble installing Office, contact your Office admin. If your admin can’t find a solution for you after using the information on the Office admin tab, he or she can contact support on your behalf.

You can also try the Community forums. To help with issues you may encounter when installing Office, download the Support and Recovery Assistant for Office tool. Admins should also see the Office for business tab for more general Office installation issues. No option to install Office, Project, or Visio Switched Office plans and now can’t use Office Office is taking very long to install Install Office on more than five computers.

Get your organization set up Upgrade users to the latest version of Office Deploy Office to multiple computers in an organization. Assign, remove, or buy more licenses Activate volume license editions of Office. When you first sign up for Office for business and you try to install Office or Project or Visio if you also have a subscription for those apps you might see a message that says you can’t install Office because you don’t have a license.

This could happen because of a delay between your initial sign in and Office for business setting up your environment. Try signing out of Office and then signing back in. It could also happen because you haven’t assigned a license to yourself or your users. Do the following to check your licenses. If you don’t see The latest desktop version of Office in the list or Project or Visio if you bought plans with those applications , see Assign licenses to users in Office for business.

See the bottom of the Office for business column for a list of those plans that don’t include an installed version of Office. If your organization has one of these Microsoft plans, as the admin, you can switch to a different Office plan or subscription , or in addition to the subscription you already have, buy another Office for business subscription for those users who require the full version of Office. If you’re not sure what plan you have, follow the steps in What Office for business subscription do I have?

For a comparison of plans, see Office for business. If you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office plan, and then uninstall the version that came with the previous plan. If you or your users find Office is taking a very long time to install, try installing using an offline installation. See Use the Office offline installer and select the Office for business tab.

These steps show you how to download the installer file which you can then use to install Office offline on a PC at your convenience.